The Market Intelligence Layer For Customer Facing Businesses
Book a 15-Minute Demo
Turn Walk-In Customers into Lifelong Regulars -Automatically
Book a 15-Minute Demo
The Market Intelligence Layer For Customer Facing Businesses
Book a 15-Minute Demo
We sit on top of point of sale, appointment and scheduling systems to transform raw transaction data into automated customer return, higher lifetime value and compounding revenue.
We sit on top of point of sale, appointment and scheduling systems to transform raw transaction data into automated customer return, higher lifetime value and compounding revenue.
Solution Snapshot
Solution Snapshot
How Fanbase Collective Works?
How Fanbase Collective Works?
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1
1
Listens to your business via your Square POS.
Listens to your business via your Square POS.
Listens to your business via your Square POS.
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2
2
Understands customer behavior using AI and machine learning,
Understands customer behavior using AI and machine learning,
Understands customer behavior using AI and machine learning,
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Powers weekly emails with a purpose using customer purchase history.
Powers weekly emails with a purpose using customer purchase history.
Powers weekly emails with a purpose using customer purchase history.
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Improves over time as every transaction makes the system smarter.
Improves over time as every transaction makes the system smarter.
Improves over time as every transaction makes the system smarter.
7 of 10 first time guests don't come back
Most businesses spend thousands to bring in new customers but nearly 70% never return. If you aren't following up, your competitors are.
Most businesses think they have a marketing problem. They really have a 'no repeat visit' problem.
Plans. Simple. Smart.
Plans. Simple. Smart.
Set up, save, profit. Monthly.
Set up, save, profit. Monthly.
See Plans →
We create Done For You campaigns and you choose which ones to use.
We create Done For You campaigns and you choose which ones to use.
No long term contracts.
No long term contracts.
Recapturing just 4 sales per day x $20 each = ~$2,400/month in recovered revenue.
Recapturing just 4 sales per day x $20 each = ~$2,400/month in recovered revenue.
See plans that pay for themselves.
See plans that pay for themselves.
No contract. ROI in month one.
No contract. ROI in month one.
No contract. ROI in month one.
Calculate Sales →
Targets existing customers
Targets existing customers
Updates suggestions automatically as customers buy new things.
Updates suggestions automatically as customers buy new things.
Updates suggestions automatically as customers buy new things.
Get Started with Fanbase Collective
Brick-and-mortar shops often feel overlooked; we transform walk-ins into loyal customers.
Get Started with Fanbase Collective
Brick-and-mortar shops often feel overlooked; we transform walk-ins into loyal customers.
Get Started with Fanbase Collective
Brick-and-mortar shops often feel overlooked; we transform walk-ins into loyal customers.
Fanbase Collective
Fanbase Collective
Fanbase Collective
Turning Walk-Ins into Repeat Customers is a powerful tool for your storefront.
Seamless Data Capture
Seamless Data Capture
Seamless Data Capture
We automatically collect emails at checkout—quick, integrated, and hassle-free.
We automatically collect emails at checkout—quick, integrated, and hassle-free.
We automatically collect emails at checkout—quick, integrated, and hassle-free.
Smart Purchase Analysis
Smart Purchase Analysis
Smart Purchase Analysis
We interpret each purchase (what they bought and when), crafting hyper-relevant follow-ups.
We interpret each purchase (what they bought and when), crafting hyper-relevant follow-ups.
We interpret each purchase (what they bought and when), crafting hyper-relevant follow-ups.
Automated Follow-Ups
Automated Follow-Ups
Automated Follow-Ups
Send personalized weekly emails, direct, no middlemen.
☕ Café customer? A personalized offer for a seasonal drink.
👗 Boutique shopper? A reminder about a new collection.
🍽 Restaurant guest? A VIP invite for a special menu tasting.
Send personalized weekly emails, direct, no middlemen.
☕ Café customer?
A personalized offer for a seasonal drink.
👗 Boutique shopper?
A reminder about a new collection.
🍽 Restaurant guest?
A VIP invite for a special menu tasting.
Frequently asked questions
Frequently asked questions
Frequently Asked Questions about Fanbase Collective: Find Answers to the Most Common Queries
Frequently Asked Questions about Fanbase Collective: Find Answers to the Most Common Queries
Will my personal information be kept secure?
Yes, Fanbase Collective ensures all customer data is encrypted and securely stored. We comply with data privacy regulations to protect your personal information and only use it for personalized marketing based on your preferences.
What platforms connects to Fanbase Collective and how?
Fanbase Collective connects to Square via an API which securely pulls customer purchase data from the POS. It is then stored and used to power personalized emails that bring guests back.
Does Fanbase Collective send emails directly?
No. Fanbase Collective is not an email service provider. We focus on the email recommendation engine that turns customer purchase history into personalized messages. We do connect directly with your separate Postmark for email sending needs.
If you don't send emails, then what exactly does Fanbase Collective do?
We handle the intelligence layer that makes retention work:
-Capture customer data automatically from your POS.
-Analyze purchase behavior to spot first timers, regulars and lapsed guests.
-Generate personalized recommendations for each customer (e.g., "We Miss You", "You May Love", "Come Back For More").
-Fanbase Collective connects to Postmark to deliver the message. Fanbase Collective makes sure it's the right message.
What type of emails are sent?
Personalized emails keep guests coming back by showing them exactly what they'll want next.
-Because You Bought X
-Customer Favorites
-You May Love
-Frequently Bought Together
-New Arrivals You May Like
- And MORE …
Will customers be bombarded with marketing emails or irrelevant offers?
We don’t send daily emails. Instead, messages go out weekly, biweekly, or monthly—featuring personalized recommendations like Best Sellers, Frequently Bought Together, Menu Suggestions, Upsells, and items based on your past orders. You can update your communication preferences at any time.
Will my personal information be kept secure?
Yes, Fanbase Collective ensures all customer data is encrypted and securely stored. We comply with data privacy regulations to protect your personal information and only use it for personalized marketing based on your preferences.
What platforms connects to Fanbase Collective and how?
Fanbase Collective connects to Square via an API which securely pulls customer purchase data from the POS. It is then stored and used to power personalized emails that bring guests back.
Does Fanbase Collective send emails directly?
No. Fanbase Collective is not an email service provider. We focus on the email recommendation engine that turns customer purchase history into personalized messages. We do connect directly with your separate Postmark for email sending needs.
If you don't send emails, then what exactly does Fanbase Collective do?
We handle the intelligence layer that makes retention work:
-Capture customer data automatically from your POS.
-Analyze purchase behavior to spot first timers, regulars and lapsed guests.
-Generate personalized recommendations for each customer (e.g., "We Miss You", "You May Love", "Come Back For More").
-Fanbase Collective connects to Postmark to deliver the message. Fanbase Collective makes sure it's the right message.
What type of emails are sent?
Personalized emails keep guests coming back by showing them exactly what they'll want next.
-Because You Bought X
-Customer Favorites
-You May Love
-Frequently Bought Together
-New Arrivals You May Like
- And MORE …
Will customers be bombarded with marketing emails or irrelevant offers?
We don’t send daily emails. Instead, messages go out weekly, biweekly, or monthly—featuring personalized recommendations like Best Sellers, Frequently Bought Together, Menu Suggestions, Upsells, and items based on your past orders. You can update your communication preferences at any time.
Will my personal information be kept secure?
Yes, Fanbase Collective ensures all customer data is encrypted and securely stored. We comply with data privacy regulations to protect your personal information and only use it for personalized marketing based on your preferences.
What platforms connects to Fanbase Collective and how?
Fanbase Collective connects to Square via an API which securely pulls customer purchase data from the POS. It is then stored and used to power personalized emails that bring guests back.
Does Fanbase Collective send emails directly?
No. Fanbase Collective is not an email service provider. We focus on the email recommendation engine that turns customer purchase history into personalized messages. We do connect directly with your separate Postmark for email sending needs.
If you don't send emails, then what exactly does Fanbase Collective do?
We handle the intelligence layer that makes retention work:
-Capture customer data automatically from your POS.
-Analyze purchase behavior to spot first timers, regulars and lapsed guests.
-Generate personalized recommendations for each customer (e.g., "We Miss You", "You May Love", "Come Back For More").
-Fanbase Collective connects to Postmark to deliver the message. Fanbase Collective makes sure it's the right message.
What type of emails are sent?
Personalized emails keep guests coming back by showing them exactly what they'll want next.
-Because You Bought X
-Customer Favorites
-You May Love
-Frequently Bought Together
-New Arrivals You May Like
- And MORE …
Will customers be bombarded with marketing emails or irrelevant offers?
We don’t send daily emails. Instead, messages go out weekly, biweekly, or monthly—featuring personalized recommendations like Best Sellers, Frequently Bought Together, Menu Suggestions, Upsells, and items based on your past orders. You can update your communication preferences at any time.
Fanbase Collective
We guarantee you’ll generate more revenue from your audience within 90 days. If we don’t help you break even, we’ll work for free until you do.
Copyright © 2025 Fanbase Collective. All Rights Reserved
Fanbase Collective
We guarantee you’ll generate more revenue from your audience within 90 days. If we don’t help you break even, we’ll work for free until you do.
Copyright © 2025 Fanbase Collective. All Rights Reserved
Fanbase Collective
We guarantee you’ll generate more revenue from your audience in the first 90 days or we refund your money.
Copyright © 2025 Fanbase Collective. All Rights Reserved